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Wednesday, June 17, 2009

Not a rant post.......

Being a call center agent is not at all easy. Taking calls everyday and dealing with different types of customers is very stressful. Yet, being in the call center industry for more than 3 years now make me realize how this job have helped me develop my skills.

It helped me enhance my English skills. Lol! Since our clients are Americans, that's the number one skill that needed enhancement! I have learned how to speak the language in a conversational manner. I even overcome my public speaking fear since I have become confident with the manner of my fluency with the language. It also helped me develop my interpersonal skills since not only will deal with my customers over the phone, I was able to gain more friends at work.

Regrets for this job? I don't think I have! I enjoy the good pay and of course, I enjoy the job and love it!

Hah! Not a rant post at all, isn't it??? Lol!

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